One assistant, built to fit almost any SME.

Jawabkan answers from your own price list and FAQs, not a fixed script — so the same engine works whether you sell products, book appointments, or quote jobs. Three conversations below, then the trades it fits and the questions each one actually gets. Still comparing tools? Start with how to choose a WhatsApp chatbot in Malaysia.

Tuition10:15 PM · term starting · English

‹ PT

Pusat Tuisyen Cemerlang

online

Form 4 Add Maths still open?10:15 PM

Yes — Tuesdays & Thursdays, 8–9:30PM, RM180/month. Two seats left. Want me to hold one under your child's name?10:15 PM

Hold a seatClass timetable

Yes please10:16 PM

Message

Education & Tuition

Class schedules, fees, and registration enquiries answered while parents are actually free to ask.

ProfessionalWeekend enquiry · English

‹ LP

Lim & Partners

online

Do you handle SST filing for Sdn Bhd?11:02 AM

We do. Scope and fees depend on turnover, so I won't quote a figure — I've logged this and a partner will call you Monday morning.11:02 AM

Book a consultServices list

Great, thanks11:03 AM

Message

Professional Services

Qualifies the enquiry and captures scope — then hands over rather than guessing at a fee.

Trade7:50 AM · on a job · Bahasa Malaysia

‹ KA

Kumar Aircond Services

online

Berapa kos servis aircond?7:50 AM

Servis satu unit RM80, dua unit ke atas RM70 seunit. Bagi alamat, saya tempahkan waktu untuk esok.7:50 AM

Tempah waktuKawasan servis

Ampang, esok pagi7:51 AM

Message

Home & Trade Services

Rates, coverage areas and job bookings captured while you're up a ladder, not staring at a phone.

Not only WhatsApp: the same assistant also answers on Telegram and LINE, included in every plan.

TelegramYour own bot · 11:40 PM · English & BM

Hi, got 10kg rice in stock? How much?11:40 PM

Yes — Faiza 10kg is RM38 and Jasmine 10kg is RM42. Pick up at the shop, or we deliver within Seremban for RM5.11:40 PM

ok nak 2 Jasmine, can deliver tomorrow?11:41 PM

Boleh. I will ask the shop to confirm your order — what WhatsApp or phone number can they reach you on?11:41 PM

The same assistant on Telegram

Your own Telegram bot, answering from the same price list. When it needs you, it asks the customer for a number. How it works

LINEOfficial Account · Sunday · English

Read
2:58 PM

Hi, how much for cut and colour? Open on Sunday?

Salon Mei

Cut and colour starts from RM180, depending on hair length. We are open on Sunday, 10am to 6pm.

2:58 PM

Read
2:59 PM

Can I book 3pm this Sunday?

Salon Mei

I cannot confirm bookings myself — someone from the salon will reply to you here in this chat.

2:59 PM

Salon Mei

Hi, Mei here! 3pm this Sunday is booked for you.

3:06 PM

The same assistant on LINE

For customers from Japan, Taiwan and Thailand. When it needs you, you reply yourself in the same chat. How it works

Retail & E-commerce

Sizes, prices, delivery areas and shipping costs, answered from your list. Today’s stock and a specific order come to you.

Sizes & prices from the list you approve
Delivery area & shipping cost questions
Questions about one specific order come to you

F&B

Menu questions, opening hours, catering enquiries and reservation requests handled around the clock.

Menu, allergens & dietary questions
Catering & bulk order enquiries
Reservation requests routed to you

Clinics & Personal Care

Treatment pricing, opening hours and general FAQs, with booking requests passed to your front desk.

Treatment & consultation pricing
Booking requests passed to your front desk
Pre-visit FAQs (what to bring, prep steps)

Education & Tuition

Class schedules, fees and enrolment questions from parents, answered the moment they ask.

Class schedules & fee structures
Enrolment & trial class questions
Term dates and holiday schedules

Professional Services

Service scope and pricing ranges, with consultation requests qualified before they reach you.

Service scope & pricing ranges
Consultation requests passed to you
Initial qualifying questions before handoff

Home & Trade Services

Standard rates and service areas for cleaning, repair and other on-site work, with booking requests passed to you.

Your standard rates by job type, never a quote for unseen work
Service-area questions; booking requests passed to you
Job details captured before you call back

Written up in detail

Some trades are written up in full — the questions that actually arrive, and what the assistant will and will not answer:

Hardware & spare part shops — stock, price and delivery questions after the shutter is down
Suppliers & distributors — list prices, MOQ and spec sheets, and never a quotation over WhatsApp
Tyre shops & car workshops — tyre prices and service packages, and never a diagnosis over WhatsApp
Clinics — appointment times and fees, and why it never gives medical advice
Tuition centres — timetables, fees and seat availability, answered at 10pm
Retail & online sellers — stock, sizes and postage, answered at 11pm
Restaurants & catering — menu and hours, with catering leads captured mid-service
Trade & home services — service areas and call-out fees, never a quote sight unseen

Don't see your industry?

Jawabkan works from your business info, not a template — if you can write down your prices, your hours and the questions you keep getting asked, it can answer from them.

Talk to us