One assistant, built to fit almost any SME.

Jawabkan answers from your own price list and FAQs, not a fixed script — so the same engine works whether you sell products, book appointments, or quote jobs. Three conversations below, then the trades it fits and the questions each one actually gets. Still comparing tools? Start with how to choose a WhatsApp chatbot in Malaysia.

WhatsApp AI onboarding is open. Connect your existing WhatsApp Business number through Meta's official onboarding flow, then Jawabkan answers customer enquiries from your own business information. What each plan includes

Tuition10:15 PM · term starting · English

‹ PT

Pusat Tuisyen Cemerlang

online

Form 4 Add Maths still open?10:15 PM

Yes — Tuesdays & Thursdays, 8–9:30PM, RM180/month. Two seats left. Want me to hold one under your child's name?10:15 PM

Hold a seatClass timetable

Yes please10:16 PM

Message

Education & Tuition

Class schedules, fees, and registration enquiries answered while parents are actually free to ask.

ProfessionalWeekend enquiry · English

‹ LP

Lim & Partners

online

Do you handle SST filing for Sdn Bhd?11:02 AM

We do. Scope and fees depend on turnover, so I won't quote a figure — I've logged this and a partner will call you Monday morning.11:02 AM

Book a consultServices list

Great, thanks11:03 AM

Message

Professional Services

Qualifies the enquiry and captures scope — then hands over rather than guessing at a fee.

Trade7:50 AM · on a job · Bahasa Malaysia

‹ KA

Kumar Aircond Services

online

Berapa kos servis aircond?7:50 AM

Servis satu unit RM80, dua unit ke atas RM70 seunit. Bagi alamat, saya tempahkan slot untuk esok.7:50 AM

Tempah slotKawasan servis

Ampang, esok pagi7:51 AM

Message

Home & Trade Services

Rates, coverage areas and job bookings captured while you're up a ladder, not staring at a phone.

Not only WhatsApp: the same assistant also answers on Telegram and LINE, included in every plan.

TelegramYour own bot · 11:40 PM · English & BM

Hi, got 10kg rice in stock? How much?11:40 PM

Yes — Faiza 10kg is RM38 and Jasmine 10kg is RM42. Pick up at the shop, or we deliver within Seremban for RM5.11:40 PM

ok nak 2 Jasmine, can deliver tomorrow?11:41 PM

Boleh. I will ask the shop to confirm your order — what WhatsApp or phone number can they reach you on?11:41 PM

The same assistant on Telegram

Your own Telegram bot, answering from the same price list. When it needs you, it asks the customer for a number. How it works

LINEOfficial Account · Sunday · English

Read
2:58 PM

Hi, how much for cut and colour? Open on Sunday?

Salon Mei

Cut and colour starts from RM180, depending on hair length. We are open on Sunday, 10am to 6pm.

2:58 PM

Read
2:59 PM

Can I book 3pm this Sunday?

Salon Mei

I cannot confirm bookings myself — someone from the salon will reply to you here in this chat.

2:59 PM

Salon Mei

Hi, Mei here! 3pm this Sunday is booked for you.

3:06 PM

The same assistant on LINE

For customers from Japan, Taiwan and Thailand. When it needs you, you reply yourself in the same chat. How it works

Retail & E-commerce

Stock, sizing, delivery areas and order status, answered without you checking your phone mid-sale.

Stock & sizing lookups from your catalogue
Delivery area & shipping cost questions
Order status without a manual check-in

F&B

Menu questions, opening hours, catering enquiries and reservation requests handled around the clock.

Menu, allergens & dietary questions
Catering & bulk order enquiries
Reservation requests routed to you

Clinics & Personal Care

Appointment slots, treatment pricing and general FAQs, without tying up your front desk.

Treatment & consultation pricing
Appointment slot checks and booking
Pre-visit FAQs (what to bring, prep steps)

Education & Tuition

Class schedules, fees and enrolment questions from parents, answered the moment they ask.

Class schedules & fee structures
Enrolment & trial class questions
Term dates and holiday schedules

Professional Services

Consultation availability, service scope and pricing ranges, qualified before it reaches you.

Service scope & pricing ranges
Consultation availability checks
Initial qualifying questions before handoff

Home & Trade Services

Quotes, service areas and booking slots for cleaning, repair, and other on-site work.

Instant quote ranges by job type
Service area & availability checks
Job details captured before you call back

Written up in detail

Some trades are written up in full — the questions that actually arrive, and what the assistant will and will not answer:

Hardware & spare part shops — stock, price and delivery questions after the shutter is down
Clinics — appointment slots and fees, and why it never gives medical advice
Tuition centres — timetables, fees and seat availability, answered at 10pm
Retail & online sellers — stock, sizes and postage, answered at 11pm
Restaurants & catering — menu and hours, with catering leads captured mid-service
Trade & home services — service areas and call-out fees, never a quote sight unseen

Don't see your industry?

Jawabkan works from your business info, not a template — if you can write down your prices, your hours and the questions you keep getting asked, it can answer from them.

Talk to us