JawabkanEverything Jawabkan handles, so you don't have to.
One assistant, answering from your own prices and FAQs, on the channels Malaysian customers actually use. Here's what's included on every plan, and what unlocks as you grow.
What's included on every plan.
WhatsApp Business — on the number you already use
Your existing WhatsApp Business number — the one already on your signage and receipts — connects through Meta’s official sign-up, and you keep using the WhatsApp Business app on your phone (broadcast lists become read-only and you open the phone app at least once a week so Meta’s ~14-day connection stays active; see what changes). Website chat, Telegram and LINE work too, from the same approved prices, services and FAQs.
And on your own website
The same assistant in a chat window on your existing website — one line of code, the same answers, and no extra monthly fee. How website chat works.
And on Telegram and LINE
Your own Telegram bot and your LINE Official Account, answering from the same information at no extra monthly fee. On LINE you can also reply yourself, in the same chat. Telegram · LINE.
Answers from your own business info
Answers from the price list, services, hours and FAQs you approve during setup — so answers reflect what you'd actually tell a customer, not a generic script pulled from the internet.
Multilingual by default
Handles enquiries in Bahasa Malaysia, English, Mandarin and Tamil — including Manglish, rojak and Tanglish — and replies in whatever language your customer writes in, mid-conversation if needed.
Records every enquiry automatically
Contact details and enquiry context are logged the moment a conversation happens — nothing gets missed or forgotten in scrollback.
Knows when to hand off
Complaints, negotiations, and anything unusual go straight to you — Jawabkan never freelances outside its brief, and always tells the customer a human is stepping in. If your approved information doesn't have the answer, it doesn't make one up: approved facts get answered, everything else comes to you.
Built for the official WhatsApp Business API
Our approach is Meta's official channel — not the QR-scanning tools that drive your account unofficially, which is the usual reason business numbers get banned. Slower to set up, and far less risky to run a business on. We explain how WhatsApp Business API pricing works in Malaysia in full, and what separates the two kinds of WhatsApp chatbot sold here.
No new dashboard to live in
Leads and handoffs are emailed to you as they happen, on the phone already in your hand — so there's no separate system to remember to check.
Multiple numbers & branches
Run one Jawabkan instance across several outlets, each with its own hours, pricing, and service area — customers always reach the right branch's information.
Can Jawabkan help with sales?
Jawabkan is not a sales course, and it does not promise sales. It helps with the early part of selling: answering your customers' questions about products, prices, FAQs and the answers you have approved for common objections. When a customer is ready to buy, or asks something outside the information you gave it, Jawabkan passes them to you.
Who Jawabkan is for.
A good fit
You already sell a product or service, customers keep asking the same questions, you have prices, FAQs or a service list, questions arrive after hours, and you want routine answers handled and anything uncertain sent to you.
Not ready yet
If you have no product or service yet, get almost no enquiries, or want AI to make sales claims for you, Jawabkan won't help much yet. Try the free self-test with a sample price list, and come back when customers are asking.
Try to catch it guessing.
Paste your own prices, services or FAQs, ask 10 questions your customers ask, and see what it answers — and what it refuses to guess.
To test answers from your own business facts, we need your name, WhatsApp number, business name and a few facts. No card and no subscription. Try the fictional shop first — no details required.
