JawabkanEverything Jawabkan handles, so you don't have to.
One assistant, answering from your own prices and FAQs, on the channels Malaysian customers actually use. Here's what's included on every plan, and what unlocks as you grow.
What's included on every plan.
Works on your WhatsApp Business
Runs on your existing WhatsApp Business number — the one already on your signage and receipts — after you connect it through Meta’s official onboarding flow. Jawabkan then answers from your approved prices, services and FAQs.
And on your own website
The same assistant in a chat window on your existing website — one line of code, the same answers, and no extra monthly fee. How website chat works.
And on Telegram and LINE
Your own Telegram bot and your LINE Official Account, answering from the same information at no extra monthly fee. On LINE you can also reply yourself, in the same chat. Telegram · LINE.
Answers from your own business info
Trained on your price list, services, hours and FAQs during setup — so answers reflect what you'd actually tell a customer, not a generic script pulled from the internet.
Multilingual by default
Handles enquiries in Bahasa Malaysia, English, Mandarin and Tamil — including Manglish, rojak and Tanglish — and replies in whatever language your customer writes in, mid-conversation if needed.
Captures every lead automatically
Contact details and enquiry context are logged the moment a conversation happens — nothing gets missed or forgotten in scrollback.
Knows when to hand off
Complaints, negotiations, and anything unusual go straight to you — Jawabkan never freelances outside its brief, and always tells the customer a human is stepping in.
Built for the official WhatsApp Business API
Our approach is Meta's official channel — not the QR-scanning tools that drive your account unofficially, which is the usual reason business numbers get banned. Slower to set up, and far less risky to run a business on. We explain how WhatsApp Business API pricing works in Malaysia in full, and what separates the two kinds of WhatsApp chatbot sold here.
No new dashboard to live in
Leads, handoffs and summaries are meant to reach you in WhatsApp, on the phone already in your hand — so there's no separate system to remember to check.
Weekly enquiry summary
A short digest of what customers asked, what converted, and what needs your attention — so you stay on top of demand without reading every chat.
Multiple numbers & branches
Run one Jawabkan instance across several outlets, each with its own hours, pricing, and service area — customers always reach the right branch's information.
See these features on your own data.
Test it yourself — 10 questions on your own business information. No call to book.
