What it fixes
- Visitors leave because they cannot find a quick answer about price, hours, location or service area.
- The owner receives the same questions through the website and WhatsApp, then answers them manually.
- After-hours visitors see a form but no useful next step.
- Custom enquiries arrive without the name, timing, location or service details needed for a quote.
What Jawabkan answers
Load your approved information—products, services, prices, opening hours, delivery rules and FAQs. Jawabkan answers in Bahasa Malaysia, English, Mandarin and Tamil, including mixed-language questions, and can capture the details a person needs for follow-up.
It does not invent discounts, guarantee a custom quote or give medical advice. When the question is outside the information you approved, it stops and hands the conversation to a human.
Built for small teams
You do not need a developer or a full support department. Jawabkan helps load the information, tests the answers with you and updates the knowledge when your prices or hours change. The same assistant also answers on your WhatsApp Business number, Telegram and LINE.
Start with your real customer questions
Try the assistant with your own business information, or send one FAQ and we will show which questions can be answered safely.
Plans start at RM199 per month. See pricing or use the reply-time calculator to see how many hours a month go on repeat questions.
Frequently asked
How is it added to my website?
Paste a single script tag before the closing body tag of your site. It works on static HTML, WordPress, Shopify, Wix and Squarespace without slowing down the page.
Does it use the same facts as my WhatsApp assistant?
Yes. Website chat, WhatsApp Business, Telegram and LINE all read from the same approved price list, opening hours and FAQs, so you only maintain your facts in one place.
What happens when a website visitor asks something unusual?
The assistant stops instead of guessing, collects the visitor’s contact details and question, and emails the conversation straight to you for a human reply.