AI response service for Malaysian SMEs

A practical customer-response service for businesses that are too busy to answer every WhatsApp, website, Telegram or LINE question manually.

What an AI response service should actually do

It should answer the questions your customers already ask, in the language and style they already use. It should not force everyone through a menu, invent a discount or pretend to know a custom quote.

Jawabkan is designed for Malaysian SMEs that receive questions such as “open today?”, “how much?”, “can deliver to PJ?”, “ada stok tak?” or “what slots are available?”.

Use it when these problems keep repeating

  • Customers message after closing and wait until the next morning.
  • The owner keeps repeating prices, opening hours and delivery rules.
  • Important enquiries disappear under a busy WhatsApp chat history.
  • The business wants automation but does not want an unsafe QR-scanning tool.
  • The team needs a human handoff when a question is unusual or sensitive.

What Jawabkan handles

Jawabkan answers from your own business information, captures useful enquiry details and sends the conversation to a human when it reaches the boundary you define. It works for retailers, restaurants, clinics, tuition centres, online sellers, contractors and other service businesses.

Plans start at RM199 monthly. See plans and pricing, or compare the more specific pages for small-business WhatsApp auto reply and missing WhatsApp leads. You can also estimate your reply-gap exposure.

What it does not promise

No AI response service can guarantee a sale. Jawabkan reduces reply delay and handles known questions; your offer, price and human follow-up still matter. We would rather hand off a question than give a confident wrong answer.

Start with a real example

Send one FAQ, price list or anonymised chat screenshot. We will show what can be answered automatically and what should stay with you.

Turn one repeated question into one useful answer

Get a practical reply-gap review for your SME.

Request a review